I have been searching for an email for complaints about this restaurant. Yours is all I...

GetHuman3833448's Complaint issue with O'Charley's, Inc. from October 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3833448's own words
I have been searching for an email for complaints about this restaurant. Yours is all I could find. Maybe why this place is so disgusting. My daughter and I went in last night ********. I ordered the spinach artichoke dip which was ok but the chips were disgusting they were fried in oil that was old you could smell it the taste was offensive. the prime rib Did not look like it was close to a piece of meat. Ordered medium cooked I’m pretty sure it was dyed with pink color. Was the toughest piece of meat I ever had with no flavor. The au juice served with it was so water down had no flavor. My daughter ordered some kind of chicken whiskey chicken pasta. The chicken was so over cooked that when you chewed it, it almost turned to a powder in your mouth. It was not even like breast of chicken. It was thick cut chicken sandwich meat. The taste was awful. We used to go to this O Charlie’s all the time and loved it. We have not been in a long time. I can promise you this we will never go back and we will probably never eat at another. So disappointing to get to go out for dinner and this is what we got. I am not usually a person who will email or post. But I guarantee I will post my information on all boards I can find. On top if we need our waiter he was visible in a booth but could not get his attention because of the cell phone in his hand he could not seem to put down. Store* *** Snellville Ga.

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O'Charley's, Inc.

Complaint issue
Reported by GetHuman3833448
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 115 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman3833448 started working on this issue
Oct 26th, 2019 4:05pm
GetHuman3833448 indicated the issue is not fixed yet.
Oct 31st, 2019 4:57pm
GetHuman3833448 indicated the issue is not fixed yet.
Oct 31st, 2019 5:00pm
GetHuman3833448 indicated the issue is not fixed yet.
Oct 31st, 2019 5:00pm