I went here tonight for my birthday and I am very disappointed. The manager (Mark L.) w...

GetHuman-kohlemey's Complaint issue with O'Charley's, Inc. from October 2019

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The issue in GetHuman-kohlemey's own words
I went here tonight for my birthday and I am very disappointed. The manager (Mark L.) was so rude and did nothing for us. The fish was very small and way over charged for what I got. My dads chicken sandwich came as a burger, my brothers steak was well done and was suppose to be medium, all of our fries were a tiny pile. We asked for rolls and got none. The manager told me I was not allowed to have a free pie for my birthday due to complaining. The waitress said she has also complained to cooperate about this manager due to him being “condescending.” This manager would not let me speak and raised his voice. It was very embarrassing and he should not be in the store. I*my family, and whoever else I can tell WILL NEVER COME BACK. EXTREMELY DISSATISFIED. I also have pictures of the poorly food potions.

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O'Charley's, Inc.

Complaint issue
Reported by GetHuman-kohlemey
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 113 others
0 customers following this

Timeline

GetHuman-kohlemey started working on this issue
Oct 21st, 2019 12:03am

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