I was at the Morse road location in gahanna, ohio and the wait was long for the food, b...

GetHuman1136279's customer service issue with O'Charley's, Inc. from September 2018

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The issue in GetHuman1136279's own words
I was at the Morse road location in gahanna, ohio and the wait was long for the food, but the waitress informed us that they were behind in the kitchen. Our waitress was behind on checking in and refills, but she said she was new to the location. I gave the waitress my card to pay before reading the check (attempting to beat grandma to the bill) the price for * people came to $** which seemed off. I did double check the charges and had another waiter double check and it was a $** difference. Its Wednesday so * pies were charged instead of being taken off for free pie Wednesday. Also, we got a $* appetizer for happy hour and it was on the check. The waiter Trey asked our waitress to fix it. I was given another receipt with the correct price (I still have both receipts). They assured me it was fixed, but my phone was dead. I finally charged my phone and the charges still show $**. I need assistance resolving the money discrepancy, but I do take responsibility for not double checking the bill before paying. Please and thank you

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O'Charley's, Inc.

Customer service issue
Reported by GetHuman1136279
Sep 13th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 25 others
0 customers following this

Timeline

GetHuman1136279 started working on this issue
Sep 13th, 2018 1:58am