I set up an e-mail tax withholding procedure using my bank's routing number. In January...
GetHuman2963290's customer service issue with North Carolina Department of Revenue from May 2019
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The issue in GetHuman2963290's own words
I set up an e-mail tax withholding procedure using my bank's routing number. In January (****), $***.** was withdrawn by NC Dept. of Rev. however, no money has been withdrawn since then. Shouldn't the payments be made quarterly? Do I have to initiate the payments somehow?*Ken Sugawara
GetHuman2963290 did not yet indicate what North Carolina Department of Revenue should do to make this right.
I have an issue with North Carolina Department of Revenue too
How GetHuman2963290 fixed the problem
I contacted customer service (***-***-****) , explained the problem and she transferred me to another agent who was able to explain to me what caused the problem. Evidently, I had misinterpreted what was on the NC Dept. of Rev. website concerning estimated tax withdrawal. I mistakenly thought the estimated tax would be withdrawn quarterly by NC Dept. of Rev. So, the $*** that was withdrawn from my account was added to **** quarterly withdrawal which is fine. I have now arranged to send a check in quarterly as I have always done in the past. No more fuss with electronic transactions. Problem solved.
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