Can you please have a DES claims person call me? I have talked to several customer serv...

GetHuman4871601's customer service issue with North Carolina Department of Commerce Division of Employment Security from May 2020

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The issue in GetHuman4871601's own words
Can you please have a DES claims person call me? I have talked to several customer service people in the call center but they are not trained to help with my issue. My income was calculated incorrectly when determining my weekly benefit. Can you help correct this? I sent in my tax return for **** as well as my **** to verify my income. I should be receiving the maximum allowed or $*** per week but I'm only receiving $***.**. This has been going on for the past ** weeks now. The difference of $**** needs to be reimbursed back to me and only increases as more weeks go by. Claim ID is: ******** and the last four of my social are ****. The uploaded documents are in My Documents on your web site.**Joe* *Joseph J. DePetro****-***-**** Mobile******@***.com

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North Carolina Department of Commerce Division of Employment Security

Customer service issue
Reported by GetHuman4871601
May 26th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 261 others
0 customers following this

Timeline

GetHuman4871601 started working on this issue
May 26th, 2020 4:22pm