I have a Nordic Track treadmill with the IFIT software, the software will not work anym...

GetHuman1970195's customer service issue with Nordictrack from January 2019

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The issue in GetHuman1970195's own words
I have a Nordic Track treadmill with the IFIT software, the software will not work anymore so I uninstalled it, and now can not get it reinstalled, it says I have connectivity issues - which is not true, bc thru the console I can freely browse the internet without any issues. Since the IFIT software will not work, I can not use the treadmill at all and have been unable to reach a person through live chat, Facebook, or through technical support. To date have been on hold for over * hrs on * different occasions without a person coming on.
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Customer service issue
Reported by GetHuman1970195
Jan 15th, 2019 - 9 mons ago
I have an issue with Nordictrack too
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Seen by 15 customers so far
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GetHuman1970195 started working on this issue
Jan 15th 5:28pm