MY WIFE BROUGHT IN OUR **** NISSAN ROGUE TO THE DEALER LAST WEEK FOR AN ISSUE OF THE VE...

GetHuman-bavrnmat's customer service issue with Nissan USA from May 2019

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MY WIFE BROUGHT IN OUR **** NISSAN ROGUE TO THE DEALER LAST WEEK FOR AN ISSUE OF THE VEHICLE STALLING OUT. OCCURED TWICE IN A COUPLE DAYS. ONCE IN A INTERSECTION. VEHICLE SHUT OFF AND HAD TO BE RESTARTED. FIRST NISSAN OF SIMI VALLEY IN CALIFORNIA INSPECTED AND DUPLICATED THE ISSUE. THE FIX WAS REPROGRAM ECM. MY WIFE WAS TOLD THAT HER RENTAL CAR WAS NOT COVERED FOR THAT REPAIR. LUCKILY IT WAS ALSO THERE FOR THE FRONT EMBLEM PEELING. THE ADVISOR TOLD HER THAT THE RENTAL CAR CAN BE COVERED SINCE THE EMBLEM HAD TO BE ORDERED. ARE YOU KIDDING ME!!!!!!!!!! WE PURCHASED THIS NISSAN FOR RELIABILITY. THIS VEHICLE HAS **** MILES. BRAND NEW!!!!! IF THIS IS HOW PETTY NISSAN IS.... I WANT RENTAL COVERED PUT ON THIS VEHICLE AND VIN *. PLEASE EMAIL OR CALL ME REGUARDING THIS ISSUE OR FOR MORE DETAILS. THANK YOU. MATT LEHMEYER CELL **********. VIN*JN*BJ*CP*JW******

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Nissan USA

Customer service issue
Reported by GetHuman-bavrnmat
May 14th, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 170 others
0 customers following this

Timeline

GetHuman-bavrnmat started working on this issue
May 14th, 2019 4:08pm