No answer to a reclamation since **.**.****

GetHuman-uvoncha's Returns issue with Nike Inc. from November 2020

Help with my Nike Inc. issue
The issue in GetHuman-uvoncha's own words
On **.**.**** we bought in Germany nike soccer shoes price *** Euros. Two weeks later the material get rid off in front of the shoe. The customer service explained us to send the shoes to nike Netherland, because of not buying the shoes in a nike store, we have to send them to the netherland. We bought them at a nike partner shop at M*nchengladbach. *On **.**.*** the shoes arrived at nike Eindhoven, but untill today we heard nothing about them. I think material of new shoes with a price of *** Euros won't get rid off after two weeks. And becsuse of this it belongs to the guarantie of two years by nike. When we hear something about you because of the shoes? *Because of our son playing soccer and sending the shoes to Eindhoven, we have to buy a new pair of them. So we have one pair of shoes in use and paid for two pairs.*Best wishes

GetHuman-uvoncha did not yet indicate what Nike Inc. should do to make this right.

Why should I be a bad customer, only because of reclaiming?
We have no other choice was told us by nike Germany
How GetHuman-uvoncha fixed the problem
Customers of the nike stores Germany said they sometimes get new shoes after one week. But when buying in nike-partner shops that only will be regulated by nike Netherland.
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Nike Inc.

Returns issue
Reported by GetHuman-uvoncha
Nov 4th, 2020 - 2 months ago
Fixed
GetHuman-uvoncha shared how to fix
Seen by 8 customers so far
Similar issue to 247 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-uvoncha started working on this issue
Nov 4th, 2020 7:55pm
GetHuman-uvoncha confirmed the issue is fixed. Hooray!
Nov 4th, 2020 8:24pm