My wife and I are Senior Citizens. On Friday June **, **** we arrived home from Iowa Ci...

GetHuman-nyle's customer service issue with Nicor from June 2019

Help with my Nicor issue
First: share to improve GetHuman-nyle's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-nyle's own words
My wife and I are Senior Citizens. On Friday June **, **** we arrived home from Iowa City, Iowa. I’ve been at the Holden Cancer Center at the University of Iowa Hospital and Clinics, being treated for stage * cancer. We arrived home and there was a Nicor gas truck parked in front of our house. I walked up to the truck and asked the man inside the truck if there was a problem with our gas bill. The Nicor person said “no sir no problem” I was relieved because we were gone the past month and was afraid our gas was turned off. *Part of the doctors instructions for going home is to take * hot sits baths every day for a week. The doctor prescribed a powder that I am to put in the hot sits bath. I took a sits bath at noon and had hot water. I went to take another one at * PM. No hot water! *I went online and found that my bill was past due. I paid $***.** online then called to ask to have my gas turned back on. The rude young lady told me I needed to wait until Monday to call Customer Service. *I can’t wait one day let alone until Monday. I am at serious risk of an infection. Please send someone immediately to turn my gas back on. *My father in law is ** years old and he called my wife (his daughter) and said he was coming over early in the morning with bolt cutters and a blow torch and said he will remove the lock and will pay whatever damages and or fines that are charged. I don’t want him to do that, the old guy is hard headed and senile and he is **** bent on solving this problem so I won’t get another infection. *Please send someone to unlock the gas today, as quickly as possible. The meter is on the east side of the house and I have no way of seeing my father-in-Law when he comes. Thank you.*Nyle Anderson ***** West **th Street*Sterling, IL *********-***-****

GetHuman-nyle did not yet indicate what Nicor should do to make this right.

How GetHuman-nyle fixed the problem

We are waiting for GetHuman-nyle to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Nicor's attention and get better help faster. Tap below to get started.
Having Nicor issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Nicor

Customer service issue
Reported by GetHuman-nyle
Jun 29th, 2019 - 2 years ago
Not resolved
Seen by 93 customers so far
Similar issue to 97 others
0 customers following this
Items needed
Account holder name
Account number
Billing address

Timeline

GetHuman-nyle started working on this issue
Jun 29th, 2019 5:31am
GetHuman-nyle indicated the issue is not fixed yet.
Jun 29th, 2019 1:58pm
GetHuman-nyle indicated the issue is not fixed yet.
Jun 29th, 2019 10:04pm
GetHuman-nyle indicated the issue is not fixed yet.
Jun 30th, 2019 2:57pm
GetHuman-nyle indicated the issue is not fixed yet.
Jul 1st, 2019 2:21am
GetHuman-nyle indicated the issue is not fixed yet.
Jul 1st, 2019 1:06pm
GetHuman-nyle indicated the issue is not fixed yet.
Jul 1st, 2019 1:06pm
GetHuman-nyle indicated the issue is not fixed yet.
Jul 1st, 2019 2:18pm
GetHuman-nyle indicated the issue is not fixed yet.
Jul 1st, 2019 10:02pm

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians