Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ksonly may need:
Account name, Service address, Account email, and Account phone number
The issue in GetHuman-ksonly's own words
Canceled my paper, have advertisment with my address for ** weeks annual subscription . Nothing on there saying extra for holidays. Was told ad dept printed ,so guessing fraudulently, I was signed up by postcard sent to me not having the paper before hand stating on page * not counting holiday. Was told for the last ** weeks would get a check for **.** was shorted *.** because on page * of the paper it said not counting holidays per Cheri.Check came was only **.**, Not only did I not get a paper on Thanksgiving they charged me twice for it!!!*Karen Weierich ( made several attemps to resolve this matter )******@***.com
GetHuman-ksonly did not yet indicate what Newark Star Ledger should do to make this right.
I have an issue with Newark Star Ledger too
How GetHuman-ksonly fixed the problem
We are waiting for GetHuman-ksonly to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.