I joined nysc in January when the promotion was to refer my friend and get a **$ credit...

GetHuman-palmont's customer service issue with New York Sports Clubs (NYSC) from June 2018

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The issue in GetHuman-palmont's own words
I joined nysc in January when the promotion was to refer my friend and get a **$ credit which would equal to * months of no charge for my membership because I pay **$.. the manager named sally at first told me I would get the first month free in March, March came and nothing, she told me it would be available in April, April came and I was still charged I then proceeded to call HR to complain about this and the woman on the phone told me that the manager Sally never even put a note on my account for my free two months. May comes and I get the fee waived but I was also suppose to get June for free because I would still have $** left from the **$ credit and my card was charged once again. Not to mention when me and my friend came into the gym soon after she gave us an attitude and didn’t let my friend into the gym. Sally is super unprofessional and shouldn’t even be considered a manager in my opinion. I would like a refund of my **$ ASAP.

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New York Sports Clubs (NYSC)

Customer service issue
Reported by GetHuman-palmont
Jun 1st, 2018 - 5 years ago
Not resolved
Seen by 47 customers so far
Similar issue to 437 others
0 customers following this


GetHuman-palmont started working on this issue
Jun 1st, 2018 11:31pm

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