I need to report an issue at *** ** street, Hoboken NJ *****. For repeat weeks, the HEA...
GetHuman722840's customer service issue with New York Sports Clubs (NYSC) from May 2018
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I need to report an issue at *** ** street, Hoboken NJ *****. For repeat weeks, the HEAT has been on in the main group fitness classroom during summer weather outside making it DANGEROUSLY overheated for a cross training class on Sunday mornings. **Staff has advised that Saturday evening an instructor is turning on the heat so the heat is left on overnight. This instructor apparently has been spoken to but after several weeks of the same issue, it now requires escalation. **The woman at the front desk on Sunday morning either does not know how or is not intelligent enough to consistently remember to check on Sunday mornings. The instructor called this morning to request that the front desk woman check the air an hour before the class to ensure the air was on but still no luck. This problem is a NEGLIGENT DISREGARD for our safety during a high intensity class. I expect to be contacted regarding the resolution of the poor oversight, maintenance and management of this location.
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