I need to report an issue at *** ** street, Hoboken NJ *****. For repeat weeks, the HEA...

GetHuman722840's customer service issue with New York Sports Clubs (NYSC) from May 2018

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The issue in GetHuman722840's own words
I need to report an issue at *** ** street, Hoboken NJ *****. For repeat weeks, the HEAT has been on in the main group fitness classroom during summer weather outside making it DANGEROUSLY overheated for a cross training class on Sunday mornings. **Staff has advised that Saturday evening an instructor is turning on the heat so the heat is left on overnight. This instructor apparently has been spoken to but after several weeks of the same issue, it now requires escalation. **The woman at the front desk on Sunday morning either does not know how or is not intelligent enough to consistently remember to check on Sunday mornings. The instructor called this morning to request that the front desk woman check the air an hour before the class to ensure the air was on but still no luck. This problem is a NEGLIGENT DISREGARD for our safety during a high intensity class. I expect to be contacted regarding the resolution of the poor oversight, maintenance and management of this location.

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New York Sports Clubs (NYSC)

Customer service issue
Reported by GetHuman722840
May 27th, 2018 - 5 years ago
Fixed
Seen by 26 customers so far
Similar issue to 335 others
0 customers following this
Items needed
Account holder name
Membership number
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Billing address
Phone number on account

Timeline

GetHuman722840 started working on this issue
May 27th, 2018 3:01pm
GetHuman722840 shared this issue with others over email
May 27th, 2018 3:01pm
GetHuman722840 indicated the issue is not fixed yet.
May 28th, 2018 2:07am
GetHuman722840 confirmed the issue is fixed. Hooray!
May 28th, 2018 5:00pm

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