Hello, **Your emails were going to my spam so I unfortunately just received this email...

GetHuman-landino's overcharge issue with New York Sports Clubs (NYSC) from April 2018

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The issue in GetHuman-landino's own words
Hello, **Your emails were going to my spam so I unfortunately just received this email. I updated my card info last week and my past due invoices were never charged. I went back on the site and it says that my card info needs to still be added but I already did, how much are you trying to charge ? I went through my invoices and also realized the charges are for a bunch of unexplained amounts on unassigned dates.... I was double charged for the month of February, I was charged $**.** for the month of March (when my month payments are $**), I was also only supposed to be charged for the last month and a half of my membership before it was ended (Totaling $***.** and instead I was charged $***.**), AND LASTLY my final membership cancellation invoice reads for $** but I was charged $**. Your invoice literally reads “cancel fee $**: member agreement”. All of these suspicions charges equal to be a total of over $*** more than I should have been charged. There is plenty of money in my bank account currently to cover the correct charges totaling $***. Please get back to me as soon as possible so this issue can be resolved for both you and I and my account can finally be settled before you bring it to collections. **Best, *Alyssa Landino *Non- Membership ID ********
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New York Sports Clubs (NYSC)

overcharge issue
Reported by GetHuman-landino
Apr 30th, 2018 - a yr ago
I have an issue with New York Sports Clubs (NYSC) too
Not resolved
Seen by 4 customers so far
Similar issue to 1391 others
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Items needed
Account holder name
Membership number
Email address on the account
Billing address
Phone number on account
Timeline
GetHuman-landino started working on this issue
Apr 30th, 2018 5:14am