I am trying to file a claim for unemployment insurance. The first time I did it, the we...
GetHuman1480414's customer service issue with New York Department of Labor - Unemployment from November 2018
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The issue in GetHuman1480414's own words
I am trying to file a claim for unemployment insurance. The first time I did it, the website shut down halfway through the steps, saying there was a website error or maintenance being done. I tried filing it again this morning (Saturday) and again, got halfway through it and the same error and message came up. I switched browsers and finally completed all the steps for filing, but when I hit submit I got a message saying my session timed out. The fourth time I filled it out and hit submit it seemed like everything went through. It wanted me to fill out * other questionnaires. I began filling out the training**** program questionnaire and when I finished it and hit submit I got a message saying my session timed out so it didn't process any of the information I put down. Then when I went back to my homepage it doesn't show that I filed for unemployment and just wants me to file again. I've been working on this for * hours now and I won't do it again until I know what the issue is. Very frustrating. Thanks in advance.
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