for a number of years I played tennis with the **** model, since it offered a wide widt...

GetHuman-skibins's customer service issue with New Balance from November 2020

Help with my New Balance issue
The issue in GetHuman-skibins's own words
for a number of years I played tennis with the **** model, since it offered a wide width and it did not have a herringbone sole. Since the herringbone sole grip the surface too much on my hard courts and affects my achilles, , I could not use the replacement for the **** since it had a herringbone sole. I keep looking at NB products to see if I can use any tennis shoe products. Recently I saw a *** v* wide shoe that had a sole which I could use, but I understand that it is no longer available. Can you suggest a model that is offered in a wide width that does not have a tight herringbone sole pattern? Arnie Skibinski

GetHuman-skibins did not yet indicate what New Balance should do to make this right.

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New Balance

Customer service issue
Reported by GetHuman-skibins
Nov 9th, 2020 - 9 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 159 others
0 customers following this
Items needed
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Timeline

GetHuman-skibins started working on this issue
Nov 9th, 2020 11:30pm
GetHuman-skibins confirmed the issue is fixed. Hooray!
Nov 10th, 2020 4:21am
GetHuman-skibins indicated the issue is not fixed yet.
Nov 10th, 2020 4:22am

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