I was talking to a tech support worker a few minutes ago to help me reconnect Netflix a...

GetHuman-lfgale's customer service issue with Netflix from March 2020

Help with my Netflix issue
The issue in GetHuman-lfgale's own words
I was talking to a tech support worker a few minutes ago to help me reconnect Netflix and she disconnected my account. We now don't have Netflix and I am very upset. We both are seniors and my husband has cancer and is on dialysis. This is our entertainment especially when we don't get out accept for appts. And now covid-**. *We have a pkg deal and are paying over $***.***month. We have lost Netflux at least * times in the past and never were we asked to disconnect our acct and restart it. I had an email address and password written down but it doesn't work. *Is there anything that can be done to reconnect to Netflix. We have been through so much since last April and this is just icing on the cake. *I hope somebody can correct this error and reconnect to Netflix ASAP. Thank you. Fred and Linda Gale.

GetHuman-lfgale did not yet indicate what Netflix should do to make this right.

How GetHuman-lfgale fixed the problem
My daughter reconnected me to the service. Leave it to you young people. Thanks for being on top of this.
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Netflix

Customer service issue
Reported by GetHuman-lfgale
Mar 22nd, 2020 - a year ago
Fixed
GetHuman-lfgale shared how to fix
Seen by 7 customers so far
Similar issue to 14241 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder

Timeline

GetHuman-lfgale started working on this issue
Mar 22nd, 2020 1:32am
GetHuman-lfgale indicated the issue is not fixed yet.
Mar 22nd, 2020 4:31pm
GetHuman-lfgale confirmed the issue is fixed. Hooray!
Mar 23rd, 2020 1:52am