Good afternoon,*My name is GHEORGHE STOICU, from Romania.*My email addresses...

GetHuman-gstoicu's Cancel My Services issue with Netflix from March 2020

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The issue in GetHuman-gstoicu's own words
Good afternoon,*My name is GHEORGHE STOICU, from Romania.*My email addresses:******@***.com******@***.com*I am a former customer of your services last year (* month free trial and * month with a payment * , but I cancelled your services then. *From December last year, I have been watching your services from my son's account, living in USA, billed through T-Mobile. His name is FILIP STOICU, and his email address: *****@***.com*But, using my bank token, I've noticed that I was billed, too, in the last * months. There is also another problem: I've tried many times to check if I have a Netflix account on my name, but when I did it, I'm send to my son's account. *That could be the problem, I think. In such a case, it is a double payment, that's bad.*Please do cancel my payment, and if there is an account which is still opened on my name (GHEORGHE STOICU), please cancel it ! Thank you and I'w waiting your answer !

GetHuman-gstoicu did not yet indicate what Netflix should do to make this right.

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Netflix

Cancel My Services issue
Reported by GetHuman-gstoicu
Mar 19th, 2020 - 7 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 13330 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder

Timeline

GetHuman-gstoicu started working on this issue
Mar 19th 11:16am
GetHuman-gstoicu confirmed the issue is fixed. Hooray!
Mar 19th 3:27pm
GetHuman-gstoicu indicated the issue is not fixed yet.
Mar 19th 3:29pm
GetHuman-gstoicu indicated the issue is not fixed yet.
Mar 19th 3:29pm
GetHuman-gstoicu indicated the issue is not fixed yet.
Mar 19th 3:32pm
GetHuman-gstoicu confirmed the issue is fixed. Hooray!
Mar 22nd 12:41pm
GetHuman-gstoicu indicated the issue is not fixed yet.
Mar 22nd 7:02pm