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Neighborhood Health Plan Customer FAQ

Top Answers & How-to Guides

What is Neighborhood Health Plan's Phone Number?

The question we are asked most often is about how to talk to Neighborhood Health Plan customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What resources are available for managing my health with Neighborhood Health Plan?

Neighborhood Health Plan offers a robust range of resources to effectively manage your health. We provide an extensive network of primary...
Ask any question you have about Neighborhood Health Plan customer service, get an answer now.
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Provider Search

How do I find a participating provider in my area?

You can easily find a participating provider in your area by visiting our website and using our online provider directory tool. Simply...
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Prior Authorization

How do I request prior authorization for a medical procedure?

To request prior authorization for a medical procedure, you can typically contact your primary care provider or specialist. They will...
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About Neighborhood Health Plan

What is Neighborhood Health Plan?

Neighborhood Health Plan (NHP) is a comprehensive healthcare organization dedicated to improving the health and well-being of individuals...
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Insurance Plans

What health insurance plans does Neighborhood Health Plan offer?

Neighborhood Health Plan offers a variety of comprehensive health insurance plans to cater to diverse individual and family needs....
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Eligibility Requirements

What are the eligibility requirements for Neighborhood Health Plan?

To be eligible for Neighborhood Health Plan, individuals must meet certain requirements. Firstly, they must be a resident of Massachusetts...
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Primary Care Physician

Can I choose my primary care physician with Neighborhood Health Plan?

Yes, as a member of Neighborhood Health Plan, you have the freedom to choose your primary care physician. We understand the importance...
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Covered Services

What services are covered under Neighborhood Health Plan?

Neighborhood Health Plan provides comprehensive coverage for various healthcare services. Our plans include coverage for primary care...
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Coverage Limitations

Are there any limitations or exclusions to the coverage?

Yes, there are certain limitations and exclusions to the coverage provided by Neighborhood Health Plan. These include restrictions...
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Prescription Drug Benefits

What prescription drug benefits are included in Neighborhood Health Plan?

Neighborhood Health Plan offers comprehensive prescription drug benefits to its members. These benefits include coverage for a wide...
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Health Management Resources

What resources are available for managing my health with Neighborhood Health Plan?

Neighborhood Health Plan offers a robust range of resources to effectively manage your health. We provide an extensive network of primary...
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Help me with my Neighborhood Health Plan customer service issue

Ask any question you have about Neighborhood Health Plan customer service. We will do our best to get you answers right away.
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