Why is it Navy Federal Credit Union security calls me over derogatory language I use tr...

GetHuman-clinerg's customer service issue with Navy Federal Credit Union from August 2018

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The issue in GetHuman-clinerg's own words
Why is it Navy Federal Credit Union security calls me over derogatory language I use trying to remember my Code Word, Telephone PassCode, PIN, Access Number, UserID, Password, last * of Social Security number when trying to access through my computer or using the telephone (particularly in the car and not before me written down)? I'm may be dumber than dirt due to a stroke I've have and can't remember all these access requirements when trying to speak to a live person so pardon me as I use rude language sometimes. I just want to say no other security department has called me ever. Not once. Yeah, I sometime get mad* but, there must be a better way of access for someone having had a stroke when using the telephone accessing NFCU. It's unfair to pick on someone such as myself.
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Navy Federal Credit Union

Customer service issue
Reported by GetHuman-clinerg
Aug 18th, 2018 - a yr ago
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Seen by 3 customers so far
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GetHuman-clinerg started working on this issue
Aug 18th, 2018 1:55am