Navy Federal Response ********** : Navy Federal has recently detected some unusual auth...

GetHuman902822's customer service issue with Navy Federal Credit Union from July 2018

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The issue in GetHuman902822's own words
Navy Federal Response ********** : Navy Federal has recently detected some unusual authorization activity on your Credit Card. *In an ongoing effort to protect the assets of Navy Federal and our members, we have placed a temporary block *on the account. We are requesting that you contact us as soon as possible to verify the validity of the transaction dated ** October **** showing from WWW.FLOWERS*THAILAND.COM that declined for $***.**. *We can remove the block if the transaction(s) was attempted or made by you. If you did not attempt or make the transaction(s), we *will send you a new card. In that case, please provide the mailing address to which you want the card sent. You can contact us by *phone or respond to this message. Navy Federal is available to assist you * days a week, **-hours a day at *-***-***-NFCU (****) or *you can contact us using Navy Federal Online Account Access.**So yes i did attempt to use my card but was declined so used another card *I live in thailand and is very difficult to call please reset my card trying to buy airline tickets but impossible as have no credit card

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Navy Federal Credit Union

Customer service issue
Reported by GetHuman902822
Jul 21st, 2018 - 5 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 82 others
0 customers following this


GetHuman902822 started working on this issue
Jul 21st, 2018 11:20am