As pe***ioner I received notice from NVC that the case of my children were already sent...

GetHuman-patmlaba's customer service issue with National Visa Center from June 2018

Help with my National Visa Center issue
As pe***ioner I received notice from NVC that the case of my children were already sent to US consulate Manila June *, ****. However they couldn't submit DS-*** because they don't have invoice number which is required. Who will give the invoice number so that they can complete their DS-*** form. They are recipient of FP* Visa Type. Please help!
I trust that National Visa Center will make this right and come up with a resolution that is fair.
Help with my National Visa Center issue
How GetHuman-patmlaba fixed the problem:
Call NVC, they're very helpful and immediately solve my problem. Thank you, Get Human. I appreciate your immediate help.
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National Visa Center

Customer service issue
Reported by GetHuman-patmlaba
Jun 24th, 2018 - 2 mons ago
I have an issue with National Visa Center too
Fixed
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Seen by 12 customers so far
Similar issue to 23 others
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Timeline
GetHuman-patmlaba started working on this issue
Jun 24th 8:09am
GetHuman-patmlaba confirmed the issue is fixed. Hooray!
Jun 28th 1:28am
GetHuman-patmlaba confirmed the issue is fixed. Hooray!
Jun 30th 1:35pm