I mailed three of these items back to the store on May ** for a refund and paid an addi...

GetHuman763404's customer service issue with Nasty Gal from June 2018

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I mailed three of these items back to the store on May ** for a refund and paid an additional $*.** for shipping, including up to $** insurance. Money was never refunded to my account, and I did not receive an email that my package had arrived to the Nast Gal store. What can I do to get my money back? I tracked my package through usps and it said my package arrived the Nasty Gal’s address on May **.**I returned * items with the following product codes:**AGG*****-***-****AGG*****-***-****AGG*****-***-**
I want a refund of the amount I paid for the three items I returned.
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Nasty Gal

Customer service issue
Reported by GetHuman763404
Jun 8th, 2018 - 10 mons ago
I have an issue with Nasty Gal too
Fixed
Seen by 21 customers so far
Similar issue to 441 others
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Timeline
GetHuman763404 started working on this issue
Jun 8th, 2018 3:46pm
GetHuman763404 shared this issue with others over email
Jun 8th, 2018 4:14pm
GetHuman763404 indicated the issue is not fixed yet.
Jun 8th, 2018 6:20pm
GetHuman763404 indicated the issue is not fixed yet.
Jun 8th, 2018 6:22pm
GetHuman763404 indicated the issue is not fixed yet.
Jun 8th, 2018 6:23pm
GetHuman763404 indicated the issue is not fixed yet.
Jun 8th, 2018 7:11pm
GetHuman763404 indicated the issue is not fixed yet.
Jun 8th, 2018 7:29pm
GetHuman763404 indicated the issue is not fixed yet.
Jun 10th, 2018 4:00pm
GetHuman763404 indicated the issue is not fixed yet.
Jun 10th, 2018 4:01pm
GetHuman763404 indicated the issue is not fixed yet.
Jun 10th, 2018 4:13pm
GetHuman763404 indicated the issue is not fixed yet.
Jun 12th, 2018 6:12pm
GetHuman763404 indicated the issue is not fixed yet.
Jun 12th, 2018 9:56pm
GetHuman763404 indicated the issue is not fixed yet.
Jun 13th, 2018 7:02pm
GetHuman763404 confirmed the issue is fixed. Hooray!
Jun 27th, 2018 6:24pm