I have had several fraudulent charges being placed on my bank account from a card that...

GetHuman979784's customer service issue with Napster from August 2018

Help with my Napster issue
The issue in GetHuman979784's own words
I am trying to contact someone to close out this account and return all monies back to my account. ... I have had several fraudulent charges being placed on my bank account from a card that was lost . This card was reported lost and replaced. The bank was supposed to turn it off but, failed to do so. I have chages on my account from Napster that go months back. I am asking that this account be cancelled and that this debt be forgiven and that all monies be returned to my account Thank you for your assistance in this matter. I am confident that this matter will be resolved quickly and fairly.
This was fraudulent.
I want this account CLOSED and all monies on this Napster account returned to my bank account.
as far as I'm concerned I am not a customer because I was unaware of this subscription.
Ive emailed and tried to call the number associated with this subscription but no one answered. I need to speak with a human.
I have an issue with Napster too
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Napster

Napster
Customer service issue
Reported by GetHuman979784
Aug 11th, 2018 - 7 mons ago
I have an issue with Napster too
Fixed
Seen by 8 customers so far
Similar issue to 122 others
0 customers following this
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Timeline
GetHuman979784 started working on this issue
Aug 11th, 2018 5:40pm
GetHuman979784 shared this issue with friends on Facebook
Aug 11th, 2018 5:57pm
GetHuman979784 shared this issue with friends on Facebook
Aug 11th, 2018 5:57pm
GetHuman979784 indicated the issue is not fixed yet.
Aug 11th, 2018 11:53pm