Our family loves DoubleStuf Oreos and is usually a staple in our house. I have probably...

GetHuman-tbenelli's customer service issue with Nabisco, Inc. from September 2020

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Our family loves DoubleStuf Oreos and is usually a staple in our house. I have probably not purchased them since March, however, I bought a family size pack the other day. As usually, my boys dove into them almost immediately. I took one too, but upon first bite, I was sorely disappointed! I sincerely hope there has not been a recipe change. The cream is not right! It is too soft, it is too sweet and the consistency is completely off, so much so that the cream gushes out the sides. It is awful. In the past, the cream is firm, you can open up the cookies without disrupting the patty of cream. You can even remove it should you want to pile it in the middle of another sandwich. This is not the case with these. I always store Oreos in room temperature, so that is not at all the issue. I truly hope you didn't mess with this cookie because we will not buy them again...that is how terrible the cream was! Trader Joe's makes them way better then this batch, so please let us know what has happened to the cookie that we used to love. Thank you. Teri

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Nabisco, Inc.

Customer service issue
Reported by GetHuman-tbenelli
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 392 others
0 customers following this

Timeline

GetHuman-tbenelli started working on this issue
Sep 27th, 2020 7:50pm

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