Yes, I have two children with nut allergies and have regularly bought your cookies and...

GetHuman-theluvis's customer service issue with Nabisco, Inc. from May 2019

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The issue in GetHuman-theluvis's own words
Yes, I have two children with nut allergies and have regularly bought your cookies and products until recently. Your packaging on chewy chocolate chip cookies and chewy Reeses cookies is ridiculously too similar. It is almost exactly the same except for the small picture of Reeses on it. How easily this could be mistaken with deadly consequences. As I have read in the news it has already had deadly consequences. I will not buy your products anymore. I have taken pictures at the grocery store of the products side by side. I have also posted on social media encouraging other to boycott until this is changed. I will continue to do so until this is changed. Simple changes in your packaging could save potential lives. It is absurd that you have not changed yet. Thank you.*Vicky Luvison

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Nabisco, Inc.

Customer service issue
Reported by GetHuman-theluvis
May 14th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1913 others
0 customers following this

Timeline

GetHuman-theluvis started working on this issue
May 14th, 2019 2:25pm
GetHuman-theluvis indicated the issue is not fixed yet.
May 15th, 2019 3:27pm
GetHuman-theluvis indicated the issue is not fixed yet.
May 17th, 2019 3:27pm

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