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NIPSCO Customer FAQ

Top Answers & How-to Guides

What is NIPSCO's Phone Number?

The question we are asked most often is about how to talk to NIPSCO customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How long does it take for a payment to be processed?

At NIPSCO, payment processing time typically takes 1 to 2 business days. Once the payment is received, it undergoes verification and...
Ask any question you have about NIPSCO customer service, get an answer now.
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Payment Methods

What are the accepted payment methods for NIPSCO bills?

NIPSCO accepts a variety of payment methods for bill payments. Customers can conveniently pay their bills using multiple options. Online...
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Automatic Payments

Can I set up automatic bill payments with NIPSCO?

Yes, NIPSCO offers the convenience of setting up automatic bill payments. With our AutoPay service, you can easily schedule recurring...
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Due Date

What is the due date for NIPSCO bills?

The due date for NIPSCO bills varies depending on your billing cycle. To determine your specific due date, you can refer to your monthly...
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Fees

Are there any fees for online bill payment?

No, there are no fees for using NIPSCO's online bill payment service. It is completely free for customers to pay their bills conveniently...
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In-Person Payments

Can I pay my NIPSCO bill in person?

Yes, you can pay your NIPSCO bill in person. NIPSCO offers various convenient options to make payments, including their authorized...
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Late Payment

What happens if I miss the payment deadline?

If you miss the payment deadline with NIPSCO, there are a few consequences to consider. Firstly, a late payment fee may be added to...
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Scheduled Payments

Is there a way to schedule bill payments in advance?

Yes, NIPSCO offers a convenient way to schedule bill payments in advance. Customers can take advantage of our free online account management...
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Over the Phone

Can I pay my NIPSCO bill over the phone?

Yes, customers can pay their NIPSCO bill over the phone. NIPSCO offers a convenient payment option that allows customers to make secure...
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Discounts and Incentives

Are there any discounts or incentives for using certain payment methods?

Yes, NIPSCO offers discounts and incentives for using certain payment methods. Customers who choose to enroll in AutoPay, where their...
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Payment Processing

How long does it take for a payment to be processed?

At NIPSCO, payment processing time typically takes 1 to 2 business days. Once the payment is received, it undergoes verification and...
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Help me with my NIPSCO customer service issue

Ask any question you have about NIPSCO customer service. We will do our best to get you answers right away.
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