Hello NCsoft. i just bought the game Guild Wars * and added it to my Emailadress...
GetHuman4502269's customer service issue with NCSoft from March 2020
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Hello NCsoft. i just bought the game Guild Wars * and added it to my Emailadress *****@***.com. I forgot that i already use that Email for your Game Guildwars * and the informations for that NCsoft account are old. I dont have the required Phone verification anymore because i now use a new Phone Number so i cant log in on your website with my account details. The second problem is that when i logged into Guildwars* it said i activated the App verification, which i cant use again cause my login information for your website isnt working. It feels really bad to buy a game and cant even play it once, now its the weekend which i intended to use to play and im stuck. I want you to help me change my Phone Number verification and disable the APP verification for Guildwars * completly
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