I am yet to receive the order which i place a week ago.**Tracking Id: MYNP************I...

GetHuman3240377's Track an Order issue with Myntra from July 2019

Help with my Myntra issue
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman3240377's own words
I am yet to receive the order which i place a week ago.**Tracking Id: MYNP************I am continuosly reaching the Myntra support for the lst * days and i was confirmed that i will receive the order as promised on July **. Today when i reached the customer case i was told that it will take another * days to receive my order. It does not make any sense to me. Till now i did not get any message or email regarding the order status or what so ever. Is this how your support system operates? I am totally disappointed. The customer care representative is not taking a single step extra to check with the delivery partner EKART and i was asked to reach them by myself. I am confused here, did i purchase the product from Myntra or EKART?. This is my worst ever customer care experience.

GetHuman3240377 did not yet indicate what Myntra should do to make this right.

How GetHuman3240377 fixed the problem
By putting pressure on myntra by keep on calling customer care and also put direct message to myntra twitter page and ceo page. They replied taken immediate action.
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Myntra

Track an Order issue
Reported by GetHuman3240377
Jul 13th, 2019 - 2 years ago
Fixed
GetHuman3240377 shared how to fix
Seen by 3 customers so far
Similar issue to 9247 others
0 customers following this
Items needed
Name on the account
Address on the account
Email address on the account

Timeline

GetHuman3240377 started working on this issue
Jul 13th, 2019 6:49am
GetHuman3240377 confirmed the issue is fixed. Hooray!
Jul 16th, 2019 7:10am