On sept * I ordered * e gift cards with points. Points deducted from account. Order num...

GetHuman-sandysoi's customer service issue with MyPoints from October 2018

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The issue in GetHuman-sandysoi's own words
On sept * I ordered * e gift cards with points. Points deducted from account. Order number ********. I received a congratulations notice with the order number on it but could not activate the card. Husband also redeemed card for same restaurant (Outback Steakhouse). Over **** points for this card deducted from my account. Can’t seem to get info from anyone. Have contacted get human on this issue before. If I cannot get the gift card I would like the points put back in my account. Have been a member of my points since ****. My email address is *****@***.com. Thank you
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MyPoints

Customer service issue
Reported by GetHuman-sandysoi
Oct 18th, 2018 - a mon ago
I have an issue with MyPoints too
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Seen by 2 customers so far
Similar issue to 111 others
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Timeline
GetHuman-sandysoi started working on this issue
Oct 18th 4:12pm