When I click on My Points "get points" it goes to cj.dotomi.com and will not open. How...

GetHuman-jjmd's customer service issue with MyPoints from August 2018

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Help with my MyPoints issue
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MyPoints doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jjmd will want to follow the link below to head to their help center. We will check on GetHuman-jjmd later to make sure it's all set or try to help escalate.
The issue in GetHuman-jjmd's own words
Offers are sending me to a cj.dotomi.com site and I am unable to open that site to receive my points !!!! ... When I click on My Points "get points" it goes to cj.dotomi.com and will not open. How do I get my points from that source? **You show it is fixed, but the two My Point offers I received today (Labor Day S...., and Pamper you) went to the cj.dotomi.com site that I can not open to receive my points.**As of ****** still had one go to the cj site.**Today a number of offers were cj.dotomi.com and I was unable to open any of them to receive my points. Situation seems to be getting worse, not better !!!!!
Access to all sites you use. There is another site that never opens, but I can't remember the name. Pervious or something like that.
You send me messages saying it is fixed when it is *NOT !!!!
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MyPoints

Customer service issue
Reported by GetHuman-jjmd
Aug 28th, 2018 - 3 years ago
Fixed
Seen by 45 customers so far
Similar issue to 79 others
0 customers following this
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Timeline

GetHuman-jjmd started working on this issue
Aug 28th, 2018 3:57pm
GetHuman-jjmd indicated the issue is not fixed yet.
Aug 28th, 2018 8:40pm
GetHuman-jjmd indicated the issue is not fixed yet.
Aug 31st, 2018 4:05pm
GetHuman-jjmd indicated the issue is not fixed yet.
Aug 31st, 2018 4:09pm
GetHuman-jjmd indicated the issue is not fixed yet.
Aug 31st, 2018 4:10pm
GetHuman-jjmd indicated the issue is not fixed yet.
Aug 31st, 2018 5:27pm
GetHuman-jjmd indicated the issue is not fixed yet.
Sep 3rd, 2018 5:17pm
GetHuman-jjmd indicated the issue is not fixed yet.
Sep 3rd, 2018 5:18pm
GetHuman-jjmd indicated the issue is not fixed yet.
Sep 13th, 2018 4:15pm
GetHuman-jjmd indicated the issue is not fixed yet.
Sep 13th, 2018 4:21pm
GetHuman-jjmd indicated the issue is not fixed yet.
Sep 13th, 2018 4:22pm

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