I am trying to sign up for bill pay with a new account and received an an error message...

GetHuman2898926's customer service issue with MyCheckFree.com from May 2019

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The issue in GetHuman2898926's own words
I am trying to sign up for bill pay with a new account and received an an error message. The bank provided me with a custom service line that terminated with no warning after keeping me on hold for**-minutes. I have no idea why I am calling. To the best of my knowledge I have never had an account with this company. Since it indicates some form*Of collections I can say I have never been notified of any outstanding issues. I recently purchased my home and it would have been disclosed during a credit check as well***My break is nearly up and I am awaiting a person to pick my call up off of hold again**Additionally, the music is quite loud* someone may want to look at lowering it a little
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MyCheckFree.com

Customer service issue
Reported by GetHuman2898926
May 10th, 2019 - 2 mons ago
I have an issue with MyCheckFree.com too
Not resolved
Seen by 4 customers so far
Similar issue to 37 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman2898926 started working on this issue
May 10th 1:58pm
GetHuman2898926 indicated the issue is not fixed yet.
May 11th 8:54am
GetHuman2898926 indicated the issue is not fixed yet.
May 11th 3:00pm