I recently purchased a Macbook laptop and migrated data from an old MacOS Sierra purcha...

GetHuman-knwpilot's Account Access issue with Mozilla Firefox from March 2021

Help with my Mozilla Firefox issue
First: share to improve GetHuman-knwpilot's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-knwpilot may need:
Name on the account, Billing address, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-knwpilot's own words
I recently purchased a Macbook laptop and migrated data from an old MacOS Sierra purchased ****. It didn't go well, the migrated data didn't include Firefox browser. My concern is I might of lost my Bookmarks that I have accrued over the years (there is probably ***). Believe it or not I use most to them. I know I can start a new Firefox account, but I'm it appears I have no way to retrieve my Bookmarks. Can you help me? Thank you. *k

GetHuman-knwpilot did not yet indicate what Mozilla Firefox should do to make this right.

How GetHuman-knwpilot fixed the problem

We are waiting for GetHuman-knwpilot to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Mozilla Firefox's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Mozilla Firefox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Mozilla Firefox

Account Access issue
Reported by GetHuman-knwpilot
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 348 others
0 customers following this

Timeline

GetHuman-knwpilot started working on this issue
Mar 25th 4:05pm
GetHuman-knwpilot indicated the issue is not fixed yet.
Mar 25th 11:46pm