How do we cancel our subscription? THis is beyond frustrating and such horrible custome...

GetHuman-orcadanl's customer service issue with MoviePass from July 2018

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The issue in GetHuman-orcadanl's own words
How do we cancel our subscription? THis is beyond frustrating and such horrible customer service. We have been trying to get my husband logged into his account for two weeks now and you have not helped at all. Every *-* days we get an email asking us for "one more piece of info" to verify our account. This is the worst experience - and this was my husband's Father's Day gift which he STILL can't use. We've asked for a call to ***-***-**** to resolve this - nothing. I've asked for a more immediate email response - nothing for * days. **At this point, since no one will help us, please tell us how to cancel and we'll just chalk this up to a very, very bad experience. It's beyond me how you can run a business like this, but we're done.**Robyn & Dan Theriault******@***.com******@***.com

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MoviePass

Customer service issue
Reported by GetHuman-orcadanl
Jul 4th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 1177 others
1 customer following this

Timeline

GetHuman-orcadanl started working on this issue
Jul 4th, 2018 4:19pm