How do we cancel our subscription? THis is beyond frustrating and such horrible custome...
GetHuman-orcadanl's customer service issue with MoviePass from July 2018
9 views | 1177 similar | 1 following
Help with my MoviePass issue
First: share to improve GetHuman-orcadanl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-orcadanl's next move: talk to MoviePass when they open.
MoviePass's call center is closed now. We will send GetHuman-orcadanl a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-orcadanl may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-orcadanl's own words
How do we cancel our subscription? THis is beyond frustrating and such horrible customer service. We have been trying to get my husband logged into his account for two weeks now and you have not helped at all. Every *-* days we get an email asking us for "one more piece of info" to verify our account. This is the worst experience - and this was my husband's Father's Day gift which he STILL can't use. We've asked for a call to ***-***-**** to resolve this - nothing. I've asked for a more immediate email response - nothing for * days. **At this point, since no one will help us, please tell us how to cancel and we'll just chalk this up to a very, very bad experience. It's beyond me how you can run a business like this, but we're done.**Robyn & Dan Theriault******@***.com******@***.com
GetHuman-orcadanl did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
How GetHuman-orcadanl fixed the problem
We are waiting for GetHuman-orcadanl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common MoviePass customer problems.