I went to use my movie pass card and the theater said it wouldn't work. I took the pict...

GetHuman834973's customer service issue with MoviePass from June 2018

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The issue in GetHuman834973's own words
I went to use my movie pass card and the theater said it wouldn't work. I took the picture of the movie stub from the last movie I went to so that wasn't it and when I called to find out what was wrong, it said the wait to too long and it hung up. I have bought * tickets now in the past * to * weeks I am going to cancel my subscription if this isn't fixed. I called customer service and after waiting ** minutes a void message came on and said we are experiencing a high volume of calls and disconnected me. That is the *rd time I have called at different times of the day and on different days and each time I am disconnected because of high volume of calls. This is getting ridiculous, my card doesn't work and I can't talk to anyone at movie pass to find out how to fix it.

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Customer service issue
Reported by GetHuman834973
Jun 29th, 2018 - 5 years ago
Seen by 16 customers so far
Similar issue to 1102 others
0 customers following this
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GetHuman834973 started working on this issue
Jun 29th, 2018 9:59pm
GetHuman834973 indicated the issue is not fixed yet.
Jul 1st, 2018 12:34pm
GetHuman834973 indicated the issue is not fixed yet.
Jul 1st, 2018 12:37pm

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