Ok. I am trying to remain calm. we have purchased * movie p***es. yesterday we used...

GetHuman-wkchasta's customer service issue with MoviePass from June 2018

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Help with my MoviePass issue
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The issue and preferred resolution, in GetHuman-wkchasta's own words:
Ok. I am trying to remain calm. we have purchased * movie p***es. yesterday we used * of them and checked in as usual but when we tried using our card it was declined. I tried calling and chat online with now ***istance at all. I ended up paying **.** for tix. I am tire of cont issues with Movie p***. I just dont understand. It seems that the few times we have tried using the cards something goes wrong and I end up paying for the movie or missing part of it trying to resolve the matter. Please let me know what can be done. HELP. also I have been on hold twice today... first time ** min and not ** min. i am strongly considering cancelling all. I want someone to contact me. my card number is **** **** **** **** my wife's email who is paying for the cards is SC*****@***.com*My name is William Chastain**HELP
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Customer service issue
Reported by GetHuman-wkchasta
Jun 25th, 2018 - 2 mons ago
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GetHuman-wkchasta started working on this issue
Jun 25th 4:18pm