My computer went out a couple of months ago and i was planning on redeeming my bedrock...

GetHuman-adamtull's customer service issue with Mojang from July 2020

Help with my Mojang issue
First: share to improve GetHuman-adamtull's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-adamtull may need:
Username, Password, and Email address on the account
The issue in GetHuman-adamtull's own words
My computer went out a couple of months ago and i was planning on redeeming my bedrock edition code on minecraft but i couldn't because i wasnt able to access my pc. Ive had java edition for almost ** years now and i was very dissapointed to come back on today and see that after april ** i couldnt redeem my code. I was wondering if any exceptions could be made because this was out of my control. like i said ive been playing the game for almost ** years and invested alot of time into and wanted to cross platform with friends once my pc was fixed but ended up seeing i could not.

GetHuman-adamtull did not yet indicate what Mojang should do to make this right.

How GetHuman-adamtull fixed the problem

We are waiting for GetHuman-adamtull to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Mojang's attention and get better help faster. Tap below to get started.
Having Mojang issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-adamtull
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4426 others
0 customers following this


GetHuman-adamtull started working on this issue
Jul 11th 1:18am

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians