I played Minecraft for more than * years, I bought Minecraft since January of ****. And...

GetHuman-billzhen's Account Access issue with Mojang from April 2020

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Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-billzhen's own words
I played Minecraft for more than * years, I bought Minecraft since January of ****. And I enjoyed it a lot, but recently, I can't log in to my Minecraft account(account name: *****@***.com). And I tried to reset my password, then I entered my new password an it said invalid email or password. And when I am trying to log in on the website, the log in button will be frozen when I press it, and when I press it again it's just turned back to green which is really hurting my feelings. I play Minecraft and I am enjoying it, I just can't letting this thing be happen to me! That just like I rented them for * years! Please help me with this I am already gonna download other games if this problem can't be fixed...

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Mojang

Account Access issue
Reported by GetHuman-billzhen
Apr 25th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 3763 others
0 customers following this

Timeline

GetHuman-billzhen started working on this issue
Apr 25th 4:30am
GetHuman-billzhen indicated the issue is not fixed yet.
May 2nd 12:21am
GetHuman-billzhen indicated the issue is not fixed yet.
May 2nd 12:22am

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