I don't know if you can help with this. I recently heard about the new Minecraft Earth...

GetHuman3784592's customer service issue with Mojang from October 2019

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The issue in GetHuman3784592's own words
I don't know if you can help with this. I recently heard about the new Minecraft Earth, it sounds like a lot of fun. I clicked the link that I found on a Mojang website to see if I could pre-register. I couldn't find it simply by searching in the Google Play store. So, I clicked the link and it took me back to the Google Play store, where it now said my device was not compatible with my device. I then looked up to see why, it said it was compatible with all AR compatible devices. I looked up what devices were AR compatible and found that Android * or higher is, my device is Android *.*.*, so I don't know if the problem is because my device really isn't compatible, or if it is because the game isn't open on the Google Play store yet. I am sorry I took so long to explain. I hope you can help me.

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Mojang

Customer service issue
Reported by GetHuman3784592
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4187 others
0 customers following this

Timeline

GetHuman3784592 started working on this issue
Oct 17th, 2019 8:35pm

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