My minecraft account has not worked since I migrated it to a mojang account. I don't ha...

GetHuman3326939's Account Access issue with Mojang from July 2019

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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3326939's own words
Login and play Minecraft ... My minecraft account has not worked since I migrated it to a mojang account. I don't have access to or remember the email that is attached to the account, the only way to change the email is through the account that I don't have access to. I remember the username and password to my old minecraft account but when i migrated it something went wrong and now I have no access. This means I cant play unless I buy a new game or wait for them to reply to my complaint (they are still working on complaints from may ** and today is July **. I just want to be able to play without having to buy the game all over again. Mojang can help me by telling me which email the account is attached to or by giving me access to the account in another way.
There is no help phone number which makes it super frustrating, I just want to talk to another person and get help.
Informing me what email the account is attached to, or by letting my change the email so I can play the game again.
I have been a die hard Minecraft fan for over * years, I feel extremely sad that this cant be taken care of by another person in a timely fashion.
I went to the help centre as well as YouTube and other forums and pages....... NO where could I find a solution. If there was a phone line I bet I could solve this in seconds.
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Account Access issue
Reported by GetHuman3326939
Jul 28th, 2019 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 3138 others
0 customers following this
Items needed
Email address on the account


GetHuman3326939 started working on this issue
Jul 28th, 2019 10:54pm
GetHuman3326939 indicated the issue is not fixed yet.
Jul 28th, 2019 10:56pm