I have an old Minecraft account from many years ago, I know the password and the userna...

GetHuman2601893's customer service issue with Mojang from March 2019

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The issue in GetHuman2601893's own words
I have an old Minecraft account from many years ago, I know the password and the username to login. I am unable to migrate to a new Mojang account to play with friends because migrating my account requires the email used and proof of purchase. My account is very old and I no longer have access to either of these. I would like to migrate to a new Mojang account! That is all!! I have emailed Mojang several times and have yet to get a reply
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Mojang

Customer service issue
Reported by GetHuman2601893
Mar 27th, 2019 - 25d ago
I have an issue with Mojang too
Not resolved
Seen by 7 customers so far
Similar issue to 1335 others
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Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman2601893 started working on this issue
Mar 27th 4:22am