Every time I open Minecraft on my Nintendo switch to play it takes forever to open and...

GetHuman-brekaroh's customer service issue with Mojang from February 2019

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The issue in GetHuman-brekaroh's own words
Every time I open Minecraft on my Nintendo switch to play it takes forever to open and then when it does a message comes on the screen that says an error has occurred and then shuts down. I can't even get into my game. I have looked for corrupt data, uninstalled and reinstalled and nothing is working. What can I do to resolve this issue. I have bought a bunch of packs and not sure if that is causing an issue or not. If I go under another character on my game console it will operate fine but not under my character.
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Mojang

Customer service issue
Reported by GetHuman-brekaroh
Feb 17th, 2019 - 8 mons ago
I have an issue with Mojang too
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GetHuman-brekaroh started working on this issue
Feb 17th 4:58pm