I cant remember the email I used to create my minecraft account. I bought the game many...

GetHuman-bdiogost's customer service issue with Mojang from January 2019

1007 similar
0 following
Help with my Mojang issue
First: share to improve GetHuman-bdiogost's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bdiogost's next move: try the Mojang help center.
Mojang doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bdiogost will want to follow the link below to head to their help center. We will check on GetHuman-bdiogost later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-bdiogost may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-bdiogost's own words
Sign into my account ... I cant remember the email I used to create my minecraft account. I bought the game many years ago so I don't remember exactly what email I used. I am pretty sure I know my username and password, but I can't download the game again on my new computer without the email. Please help, I don't want to buy the game again if I already have it bought on my account, I just need the email.
I've been waiting to play minecraft again for years because I needed a new pc
Helping me find the email or changing the email.
I've been a customer since the game first came out.
I have an issue with Mojang too
How GetHuman-bdiogost fixed the problem
We are waiting for GetHuman-bdiogost to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mojang's attention and get better help faster. Tap below to get started.
Having Mojang issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bdiogost fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-bdiogost
Jan 13th, 2019 - 9 mons ago
I have an issue with Mojang too
Not resolved
Seen by 22 customers so far
Similar issue to 1007 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-bdiogost started working on this issue
Jan 13th 7:04pm