I bought a minecraft account around *-* years ago with the username of IISmileAndSadII...
GetHuman-jacobkil's customer service issue with Mojang from November 2018
Help with my Mojang issue
First: share to improve GetHuman-jacobkil's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jacobkil's next move: go to the Mojang help center.
Mojang doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jacobkil will want to follow the link below to head to their help center. We will check on GetHuman-jacobkil later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jacobkil may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-jacobkil's own words
I bought a minecraft account around *-* years ago with the username of IISmileAndSadII **I have no clue what my email was nor do I have a clue of what the password is. I might be able to tell you a password but I would be telling you some that I use for other accs.
GetHuman-jacobkil did not yet indicate what Mojang should do to make this right.
I have an issue with Mojang too
How GetHuman-jacobkil fixed the problem
We are waiting for GetHuman-jacobkil to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.