Cannot get on any realms: "Please Try Restarting Minecraft" is all it says. Please help resolve this.

GetHuman1363810's customer service issue with Mojang from October 2018

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The issue in GetHuman1363810's own words
Get on realms ... Whenever I try to go on my Minecraft Realms, before even showing the realms themselves, it goes to a screen with red words saying: "Please Try Restarting Minecraft". I would like help trying to get back onto Minecraft realms. I have tried logging out and back in, closing Minecraft, and all I could. Please help me get back onto realms. I can get onto servers and single player, but not realms. I am paying for a realm and want realms back. Please help!*I can't help fix the problem - That is why I left a note here. Mojang, please help this situation. Obviously a lot of people are dealing with it, too.
I have friends on there, and I have a realm I am paying for.
Helping me get back on realms.
For about *-* years, I have been on Minecraft, and for about a year I have been paying money for Realms.
Restarting Minecraft, as it asks you to do, and logging in and out.
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Minecraft* On Windows **
Customer service issue
Reported by GetHuman1363810
Oct 17th, 2018 - 3 mons ago
I have an issue with Mojang too
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Seen by 6 customers so far
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GetHuman1363810 started working on this issue
Oct 17th, 2018 3:12pm