I have Minecraft Pocket Edition and have had it for about two years. When I install map...
GetHuman-chubbles's customer service issue with Mojang from July 2018
Help with my Mojang issue
The issue in GetHuman-chubbles's own words
I have Minecraft Pocket Edition and have had it for about two years. When I install maps from websites it never glitched my game. Yesterday I downloaded a map from mcpedl ( a website I use often). When I tried opening the app it stayed in the white minecraft screen and I was not able to play. Today I tried again and the same problem occurred. I then uninstalled and reinstalled the app and nothing changed. I would like to know how to fix this problem and how to make sure this problem does not occur again.
GetHuman-chubbles did not yet indicate what Mojang should do to make this right.
I have an issue with Mojang too
How GetHuman-chubbles fixed the problem
Please help with my Mojang issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.