my minecraft java *.**.* isn't working everytime I start it up it gets to the mojang sc...

GetHuman-tyleripo's customer service issue with Mojang from June 2018

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The issue in GetHuman-tyleripo's own words
my minecraft java *.**.* isn't working everytime I start it up it gets to the mojang screen then says not responding. it happened after it crashed once but I still got back on but when I logged off I came back few minutes later and it has been doing this
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Mojang

Customer service issue
Reported by GetHuman-tyleripo
Jun 9th, 2018 - a yr ago
I have an issue with Mojang too
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Seen by 12 customers so far
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Timeline
GetHuman-tyleripo started working on this issue
Jun 9th, 2018 8:56pm