I ordered some necklace clasps online for my mother Elinor Wormer on *********. The web...

GetHuman947833's customer service issue with MilesKimball.com from August 2018

Help with my MilesKimball.com issue
The issue in GetHuman947833's own words
I ordered some necklace clasps online for my mother Elinor Wormer on *********. The website said the order did not go through due to technical issues. However, there are now not one, but TWO charges in the amount of $**.** for this appearing on her credit card pending statement and my mother has never received the merchandise (and it is now ********). There was no order * provided. My mother tried calling and the person (Cheryl) on the other end claimed there was no issue and also asked my mother her credit card number (which they should not do)!!!! My mother is ** so I am contacting you on her behalf.
GetHuman947833 did not yet indicate what MilesKimball.com should do to make this right.
I have an issue with MilesKimball.com too
How GetHuman947833 fixed the problem
We are waiting for GetHuman947833 to fix the problem and share the solution with the rest of us customers.
Please help with my MilesKimball.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I need to return some items. The sheet that came with the order mentioned that i...I placed and order and it said free shopping but it charged me. ***-***-****
Do you have a customer issue as well?
We can help you get MilesKimball.com's attention and get better help faster. Tap below to get started.
Having MilesKimball.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MilesKimball.com email you?
This email address isn't valid

MilesKimball.com

Customer service issue
Reported by GetHuman947833
Aug 3rd, 2018 - 4 mons ago
I have an issue with MilesKimball.com too
Fixed
Seen by 2 customers so far
Similar issue to 4 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman947833 started working on this issue
Aug 3rd 5:52pm
GetHuman947833 indicated the issue is not fixed yet.
Aug 3rd 5:53pm