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The issue in GetHuman726095's own words
May **, ******I purchased "Word" online for $***.** on Monday, May **, **** and tried to cancel it for a refund a few hours later on the same day. I followed your online instructions for cancelling my purchase and getting a refund. I deleted the "Word" program from my computer as instructed but a Request a Return prompt did not show up. (This is my second message to you because I did not receive a response to my first request.)**The product is: Microsoft Word **** (**.*.****.****) **-bit.*Product ID: *****-*****-*****-AA-***). Order number: **********.**I can be reached at email: "CMiller*****@Yahoo.com" or by iPhone: (***) ***-****.**Please respond to my inquiry. I just want to know if I can get a refund or not.**Thank you for your time.**Charles Miller
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