May **, ******I purchased "Word" online for $***.** on Monday, May **, **** and tried t...

GetHuman726095's customer service issue with Microsoft Word from May 2018

2 views | 643 similar | 0 following
Help with my Microsoft Word issue
First: share to improve GetHuman726095's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman726095's next move: call Microsoft Word.
The best way to get your problem resolved is to tap the button below to start calling Microsoft Word. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman726095 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman726095's own words
May **, ******I purchased "Word" online for $***.** on Monday, May **, **** and tried to cancel it for a refund a few hours later on the same day. I followed your online instructions for cancelling my purchase and getting a refund. I deleted the "Word" program from my computer as instructed but a Request a Return prompt did not show up. (This is my second message to you because I did not receive a response to my first request.)**The product is: Microsoft Word **** (**.*.****.****) **-bit.*Product ID: *****-*****-*****-AA-***). Order number: **********.**I can be reached at email: "CMiller*****@Yahoo.com" or by iPhone: (***) ***-****.**Please respond to my inquiry. I just want to know if I can get a refund or not.**Thank you for your time.**Charles Miller

GetHuman726095 did not yet indicate what Microsoft Word should do to make this right.

How GetHuman726095 fixed the problem

We are waiting for GetHuman726095 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Microsoft Word customer problems.
How Do I Get Certified in Microsoft Word?What Is the Ultimate Microsoft Word Certification Training Bundle?How Do I Download Microsoft Word for Free?How Do I Activate My Microsoft Word?
Do you have a customer issue as well?
We can help you get Microsoft Word's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Microsoft Word issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman726095 fixes it.
This email address isn't valid

Microsoft Word

Customer service issue
Reported by GetHuman726095
May 30th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 643 others
0 customers following this

Timeline

GetHuman726095 started working on this issue
May 30th, 2018 5:13am

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies