Purchased Microsoft office a number of years ago under the ID "*****@***.com". Last Oc...

GetHuman5302018's Account access issue with Microsoft Office from September 2020

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The issue in GetHuman5302018's own words
Purchased Microsoft office a number of years ago under the ID "*****@***.com". Last October you automatically took $ ***.**. At about that time, the computer quit (went blank). Since then I have been using Microsoft office on my wife's computer. About two weeks ago, I down loaded pictures from my phone to use and apply to be vender a virtual craft show. The result has been a disaster. It says the server is full and suggests contacting Microsoft. I am able save a few items but not anything helpful. I spent many hours trying to get a hold of a human at Micosoft to no avail. The problem may be that because I have forgot the original password and I am using a different computer it thinks I am a Russian Hacker. Also, why am I paying almost double you current plans for office. The new ID is "*****@***.com"

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Microsoft Office

Account access issue
Reported by GetHuman5302018
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 347 others
0 customers following this

Timeline

GetHuman5302018 started working on this issue
Sep 26th, 2020 1:17am

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