GetHuman-peterhz's customer service issue with Microsoft Office from February 2020
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The issue in GetHuman-peterhz's own words
continue to use the same microsoft office that i have purchased more than once. It no longer works with the catalina operating system - i want it back ... Office is incompatible with operating system update Catalina. I have purchased Office several times and find it appalling that you are trying to force me to purchase i product i have paid for * times already. I want microsoft office to run as it used to and i have no interest in paying for subscriptions or products i have already purchased. Please refund my money or address the issue and give me an update compatible with Catalina operating system
because i have spent money on this product on several occasions, get it together and get your products to work with the operating system rather than forcing all users to buy a product they already own again.. and again.. it is ridiculous to expect that your consumers are going to be willing to re-buy a product they already work. fix the **bit issue or stop scamming your customers
reimburse my money or find a way to get office to run on my updated Catalina operating system without requiring me to purchase it AGAIN!!!
since at least ****
Called Apple - they said this was an issue on your company's end as you knew what the requirements would be for office to be able to work with the operating system update. instead you are trying to force people into re-buying or subscriptions that nobody wants
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